Jeannelyn Gocong

I am a highly motivated and determined person. I have a 1
year experience as a customer service representative in 2 different BPO industries. The first BPO that I had was a financial institution that is known in the United States and it is a back office where I send emails to the cardholders concern and I processed there documents for approving their accounts for it to be activated and I do outbound calls if I need to follow up their documents, disputes and if they are requesting for a call back. My second BPO was a transportation network company which I deliver our partner's needs by delivering professional, high quality service and assurance.

Also, I have basic knowledge in web designing, HTML and CSS and WordPress, Microsoft Office and Photoshop. I am very much willing to
be trained and learn new set of skills.