About Me
I worked with IBM for 15 months as a Customer Care Executive CCE and WNS for 2 years in an Associate Ops role, gaining valuable experience in both customer service and operations. At IBM, I handled customer inquiries, resolved issues, and ensured client satisfaction, which improved my communication and problem solving skills.
In my role at WNS, I focused on process optimization, data analysis, and collaborating with various departments. This experience enhanced my analytical and operational skills. Both roles helped me develop essential abilities like multitasking, teamwork, and time management, making me adaptable and efficient in managing diverse tasks.
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