About Me
MBA in Retail Management.
Started my professional career in the Banking and Insurance Industry, where I started with internal audit and then handled MIS reporting and business planning and development.
I have experience in the training of sea farers in ERP software. My job description included handling client queries, logging, reporting, escalation and reproduction of technical issues along with software testing of the ERP software.
Currently working for a educational institute, where I handle the digital marketing and franchise management for the company. I handle the digital marketing across various platforms and deal with potential clients for the franchise model and ensuring existing franchise provide the required data and maintain set standards.
Introduced the CRM software, which included development of the feature list, hands on work with the developers, testing and reporting of the software, training the staff in how to use the CRM system.
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