
About Me
I am seasoned customer support professional with extensive experience in guiding customers through software use, troubleshooting technical issues and providing exceptional customer service across various industries. My background includes working with product and service based companies , financial institutions, handling complex queries and leading support intiatives that drives customer satisfaction. I excel in communication, problem solving and leverage tools like salesforce, azure Devops, Sql database, excel power query, excel dashboard to deliver effective solution. As a freelancer, I am committed to enchanting customer experience, streamlining support procedure and contributing to the growth and success of the company I partner with.
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