Japhet Egbon

A motivated, adaptable and responsible Public Health graduatesecond class upper with over 4 years of public relations/customer service experience with a passion for people and the environment. Highly successful in implementing media campaigns, research and analysis, utilizing strategic partnerships and creating public awareness. In my role as a Customer Service Representative/Front Desk Coordinator at Sound Mind Health Partners, I developed strong communication and problem solving skills while managing a high volume of customer inquiries. I was responsible for resolving complex issues, providing detailed information, and ensuring customer satisfaction. This experience has equipped me with the ability to handle diverse challenges with a calm and proactive approach. This role required a meticulous attention to detail and the ability to juggle multiple tasks simultaneously, ensuring that all operations ran smoothly and efficiently. I love to travel, paly football, and meet new people