Janine Tapasao
Muntinlupa City, Philippines
Virtual Assistant / Bookkeeper / Chat Support / Social Media VA
Local Time - 05:25 AM
About Me
Hello, my name is Janine Tapasao, and I am excited to apply for the Virtual Assistant role. I have four years of experience in customer service and one year of bookkeeping experience.
I previously worked as a Customer Service Associate with Voya Financial, an US Retirement company, where I assisted active and retired clients with their retirement plans. Within two years, I was promoted to Senior Product Specialist and Trainer Apprentice, supporting trainees during their nesting period and live call transitions. I also have experience as an Email and Chat Support representative for Expedia and Bookings.com, handling reservations, schedule changes, and refund processing.
These experiences reflect my strong organizational skills, dedication, and results driven work ethic. I would welcome the opportunity to bring the same passion and commitment to your team and look forward to discussing how I can contribute to your company’s success.
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