About Me
I have been in the Customer Service field for over 10+ years, mainly in the telecom industry. I have experience in the US market, the UK, Ireland, Australia and India. I am fluent in English, Hindi and Gujarati.
My profile covers various aspects of Customer Service, vis à vis, maintaining healthy professional relations with means of effective public relation skills, quality assurance, workflow process etc.
Establishing effective communication with the customers/clients, understanding their needs and resolving
queries
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