About Me
I am an experienced technical support representative skilled in troubleshooting and user assistance, catering to both BPO and enterprise environments. During my time with Concentrix, Samsung, Teleperformance, and Verizon, I consistently met and exceeded customer satisfaction metrics while resolving complex hardware, software, and network issues. I also possess knowledge in Microsoft Office, Power BI, and foundational programming languages such as PHP, MySQL, and Python. I have an insatiable passion for acquiring new skills and being in an adaptable setting, especially one that is dynamic and demanding of quick solutions and collaboration. I
thrive in fast paced environments where problem solving and teamwork are essential.
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$5/hr
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