My selling and customer service skills were perfected while working in a Verizon Wireless call center for 11.5 years as a tech support rep.
• Superior typing and data entry skills – accurate.
• Computer literate.
• Microsoft Word, Excel, , PowerPoint and Outlook knowledgeable.
• High level of professionalism and confidentiality.
• Superb written and oral communication skills.
• Ability to multi-task with excellent attention to detail.
• Team player.
• Hardworking, dependable and reliable.
• Self-starter with a positive outlook, and a clear focus on high quality performance.
• Active listener.
• Ability to research and communicate accurate information.
• Ability to respond to customers in a courteous and professional manner.
• Copyediting and grammar.
• Native English speaking.
• Ready to learn.
• Flexible work schedule.
• Great internet connection.
• Strong phone and communication skills.
• Follows directions.
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