About Me
I am Jacob Abraham, a graduate of Computer science and also an Experienced Customer Support and IT Officer with four years of proven success in resolving technical issues and providing exceptional customer service.
Goal oriented, self motivated and passionate in everything I put my hands to do, skilled in troubleshooting software and hardware problems, offering remote assistance, and ensuring smooth operations of IT systems and smooth business operations.
Currently working as Customer Service Support engineer, where I provide technical support to Microsoft partners using the Dynamics 365 application to customers
in the EMEA region Europe, Middle East and Africa via phone calls, Teams and screen sharing with the committment of delivering timely solutions and exceeding customer expectations. I am ready to leverage expertise to contribute to the success of any organization or team I find myself.
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$20/hr
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