About Me
20 + Years of experience in Managing Customer Experience supported track record of driving customer satisfaction
and loyalty in SaaS, CPaaS, UCaaS Domains, supported Business Transitions I Project Management I Product
Management I Customer Success & Service Operations.
Skilled at implementing Proactive Strategies to Enhance Customer Engagement, Streamline Processes, and Exceed
Performance Targets. Skilled in Cultivating Strong Client Relationships, Collaborating Cross Functionally, and
resolving Complex Issues to ensure Quality Customer success and Support. Proven ability to Lead Teams, Optimize
Workflows, and Deliver Exceptional Customer Experience
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$6/hr
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