Quezon City, Philippines
Customer Support Specialist/ Collections Specialist/ Virtual Assistant
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Local Time - 07:20 AM
About Me
*More than three years of experience in finance and collections for corporate and consumers
*Awarded as Top Collector in 2nd & 3rd Quarter of 2016 JACCS Dynamic Business Outsourcing Solutions
*Target met and mostly exceeded for 6 consecutive months from April September 2016 JACCS Dynamic Business Outsourcing Solutions
*Awarded as Overall Top Collector in 2014 Acquire BPO
*Appointed as POC Point of Contact in September[removed]Acquire BPO
*Conducted and created training materials for Telco account in November 2014 up until resignation Acquire BPO
*Best in Quality and Assurance for Customer Service in August 2013 Results Manila
*Top 5 Agent for the last Quarter of 2013 in Customer Service Results Manila
*Proficiency in Applications and Software Google Apps, MS Office, Canva, CRM, MS DOS, Photo and Video Editing Apps Filmora, Davinci Resolve, Final Cut Pro, Photoshop, Hootsuite and Zoho Social for Social Media Management,
Otter AI for Transcribing
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