Delhi, India
Headcount Planning, Capacity Planning, BPO Training, Data Entry, Chat
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About Me
Headcount Planning, Capacity Planning, BPO Training, Data Entry, Chat Process, Software Technical Resolution, MS Office, MS Excel, MS Word, Power Point, Power BI
To access and update the schedule in order to optimize the performance of the service. This will include the categorization and prioritization of requests and the manipulation and analysis of data to ensure the appropriate balance.
Produce roster shortfalls and identify and advise stakeholders to ensure that divisional management can source the additional hours as required to deliver the service
Establishing and maintaining effective communication with a wide range of people at various levels within the company and our customers and suppliers
To assist in the construction and configuration of the work force management tool so that it meets both company and Client service delivery requirements
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$5/hr
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