Mylene Egana

Mylene Egana

Santa Cruz Philippines 6 months ago
Fulfilment VA and Customer Service Champ
Current Availability
Full-time : 30+ hrs/week
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Local time - 02:15 AM
About me
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I am a customer advocate with over 7 years of extensive working experience as Senior Collections and Customer Service Associate for Convergys and kgb_phil.
I am a dedicated, hardworking, and an organized individual with a keen eye for attention to detail...
My Expertise
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    January 2013 - May 2015• Handles transition agents(newbies) for after classroom training • Daily performance coaching with trainees • Assists trainees real time • Receives and processes escalated call...

    Customer service Technical Support
    0 Rated

    May 2008 - January 2013Receives and processes escalated calls, enhanced services and multiple requests.

    Customer service
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