Hossam Gamal

I am an experienced customer service and Telemarketing consultant with over 7 years experience in the industry. Starting from a CSR level and made my way up to Team leader & Training coordinator, I have worked with international companies dealing with clients from the US

I'll always deliver top-notch quality work as I treat your work like It's my own Business. and I'm always willing to learn new skills and software

So if you are looking to have any work done in the following categories please don't hesitate to reach out. I'm looking forward to working with you!

My work Skills:
Customer Service - phone, email, ticket and chat support
Employees training & coaching
project management
Recruitment
virtual assistant
General Translation English / Arabic
Data Entry
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Software that I use :
PBX phone system
CRM Apps like : instant relief CRM & Zendesk
Ms Office ICDL : Word - Excel - PowerPoint - Outlook
Communications apps : Skype, zoom & Dropbox