About Me
My name is Agbasonu Honesta Anayochi, I am from Amaorji Umunama in Ezinihitte Mbaise Local Government Area. I am a graduate of Imo State University Owerri with a Bsc Certificate in Government and Public Administration.
I’m currently a Customer Success Officer at Moniepoint Microfinance Bank in that role, I’m in charge of leading the Customer Success team, coordinating new client onboarding, reviews, case studies, feedback, upgrades, and handling occasional escalations. The role requires continual cooperation with all other teams – R&D, Marketing, Technical Support, and Sales. I’m happy to say that my 2022 churn rate is zero, which is an all time low. Prior to my CMS role, I worked in various Account Management and Tech Support roles, which allowed me to get familiar with many different processes. I’m ready to bring my expertise and experience to a rising startup like Globe, where I’d be able to organize the Customer Success department, establish processes and help maintain revenue.
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