About Me
Over the past 5 years, I have gained valuable experience as an Operations Executive at First Cry.com, where I honed my skills in logistics coordination and adeptly handled customer queries. My responsibilities included overseeing the efficient movement of goods, optimizing supply chain processes, and ensuring timely deliveries. This role enhanced my organizational and problem solving abilities, allowing me to contribute positively to the logistics function.
Subsequently, I transitioned into a role as an After Sales Team Lead at Sunfox Technologies. In this capacity, I developed a comprehensive understanding of after sales processes, managing customer service operations, and implementing strategies to enhance customer satisfaction. My role involved handling complex after sales issues, implementing process improvements, and ensuring seamless communication between various departments.
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