About Me
I am a dedicated professional with a background in Sociology and Political Science, currently pursuing an MBA in Strategic Management. My experience spans roles in both banking and digital finance, having worked as a Direct Sales Representative at KCB Bank and currently serving as a Customer Service Specialist at Zenka Digital Limited. I am passionate about delivering exceptional customer experiences and have developed strong skills in problem solving, communication, negotiation, and critical thinking. My ability to manage relationships, coupled with a keen attention to detail and empathy, allows me to excel in customer service, making me a reliable and adaptable team player.
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