Larnaca, Cyprus
Technical Support/Cloud Architect
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Local Time - 06:40 PM
About Me
I provide expert technical support in resolving client and customers’ challenges in using technical products both in person or done remotely.
I troubleshoot hardware malfunctions to diagnose the root cause and offer support tips to resolve the problem. I also study product manual to understand its usage and guide customers in adhering to best practices of the product.
I work with cross functional teams to escalate tickets to be resolved quicker, and also offer customer originated insights into product development and update.
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$6/hr
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