About Me
I am a Senior Technical Support Advisor with over 10 years of experience in IT service management, cloud solutions, and customer support. My expertise spans Microsoft 365, Azure, and enterprise software environments, where I specialize in resolving complex migration, infrastructure, and troubleshooting challenges.
Throughout my career, I have helped global organizations—including Adobe and SysTools Software—achieve smooth transitions, maximize productivity, and maintain system reliability. I am certified in Microsoft 365 and Azure Fundamentals, bringing both technical depth and customer focused problem solving to every engagement.
I take pride in delivering clear, empathetic, and policy aligned solutions, ensuring client satisfaction while maintaining the highest service standards. My approach combines technical expertise with proactive guidance, helping customers not only resolve issues but also prevent future disruptions.
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$6/hr
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