
About Me
As a Senior Technical Support Advisor & IT Specialist with 10+ years of experience in delivering software troubleshooting, cloud solutions, and IT service management. I specialize in:
✅ Resolving software, infrastructure, and migration challenges
✅ Expertise in Microsoft 365, Azure, and cloud solutions
✅ Providing customer focused technical support with empathy & accuracy
✅ Handling product guidance, licensing, and escalation cases
✅ Ensuring smooth data migration & system performance optimization
I have successfully worked with global organizations including Adobe and SysTools Software, ensuring client satisfaction and long term trust through timely and effective solutions.
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