About Me
Hello! I am a Support Analyst with practical knowledge and professional experience of more than 4 years in the role, with experience mainly in the financial market.
My experience includes remote support for users from all over the world in Portuguese and English, answering calls via tickets, email, telephone and companies own systems, approvals and parameterizations, meetings with customers to resolve errors, etc. In addition to experience in the Support area, I also have knowledge in Development, having been studying for many years, with proficiency mainly in Java and C#. I am currently studying Information Systems at the Federal Institute of Goiano.
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