About Me
I am a dedicated and empathetic Customer Support Executive with a passion for delivering exceptional customer experiences. With strong communication skills, patience, and a problem solving mindset, I excel in handling queries, resolving issues efficiently, and ensuring customer satisfaction across various platforms. I am well versed in using CRM tools like Freshdesk and Helpdesk, managing support tickets, and maintaining a professional and positive tone even in high pressure situations. My goal is to build trust with customers and contribute to a company’s reputation through consistent, high quality support.
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