Harlin Hernandez

I have more than 7 years of full/part-time work experience as a Customer Service Representative and have a successful track record of problem solving, communication, and decision making skills. I am confident that I fit on as candidate for your vacancy. My last position of telephone representative at Western Union has taught me the significance of clear communication and friendly service over the phone. In that current role, I resolve customer problems, give sales pitches, and take accurate notes of conversations with. I have received excellent performance evaluations from my managers and have been formally recognized by them for my contribution towards my department’s success.

I am a highly methodical, amenable, and results orientated team player who is experienced in taking inbound calls from customers regarding products and services. I have also worked as a CSR at SPI Global Company, where I successfully incorporated my solid communication skills to effectively interact with team