Harrow, United Kingdom
Solution Architect, Pre-sales, Proposal Writing, Enterprise Architecture, solution designer
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About Me
• 10+ years of experience in Designing Enterprise Solutions, Pre-Sales, Process Modeling, Transitions, Program Management, Project Management, Technology services & consulting.
• Extensive Experience in designing end to end solutions for Managed Services Industry for both Remote Infrastructure Managed Services RIMS and Applications
• Thorough with a varied commercial models used in the IT industry for Managed Services.
• Planning & implementation of SLA’s, ITSM processes, service availability, incident, change, problem, release management processes, capacity planning, CRM tools and service management tools
• ITIL Certified & Expertise in Prince 2 & TOGAF based frameworks
• Proficient on Data projections, Presentations, Data Analysis, Data mining, Dashboards, Solution & transition Documentation
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$80/hr
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