About Me
I am Mohammad Harish Farique, and I bring a diverse skill set and professional experience that spans across different domains.
Ive honed my skills in analytics and behavioral insights, drawing from my two years of experience in a call center customer support environment. During my tenure at Tech Mahindra, I directly engaged with customers, actively listening to their concerns, and resolving their issues efficiently. Im proficient in using tools like Kaptur and Citrix CRM software to manage tickets and ensure proper resolutions using decision trees.
Apart from my customer support experience, Ive also served as a data entry specialist at Radiance Agency, where I maintained a strong focus on accuracy and speed while inputting data into company databases. Ive actively participated in data quality checks, ensuring data integrity by cross referencing it with source documents.
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