Hari Goshika

I am a highly motivated and results driven professional with a solid background in team leadership, customer support, and compliance. With a Bachelor of Commerce in Accounting & Computers from Loyola Academy Degree & PG College, I have developed a strong foundation in financial and technical skills, which I have successfully applied throughout my career.

Professional Experience:

As a Team Lead at Flutter International, I led a team to resolve customer queries efficiently and accurately through email and chat platforms. My role involved maintaining strict confidentiality of customer data, managing document requests, and collaborating with internal teams to enhance security measures. I trained and motivated team members, monitored performance, and conducted regular feedback sessions to ensure continuous improvement. My proactive approach to problem solving and commitment to high standards of customer service significantly contributed to the teams success.

In my previous role as an Ac