Hamza Tahir

Hi ,
Im Hamza from Pakistan a graduate of Computer Science and 7+ years of experience in Hospitality and Customer Service industry. I have 3 years of experience working in Fairmont Bab Al Bahr a Luxury Property in Abu Dhabi UAE, where I worked as an agent and then got promoted to Supervisor overseeing daily hotel operations and leading the team of agents.
Currently Im working as a Dialing Agent remotely for 1840 & Co.
I have excellent communication skills in English both Oral and written. Through out my work experience I have accumulated and applied following skills.
Attention to detail, Time management, Complaint Handling, customer satisfaction, Reliability , independence and compassion for my colleagues and customers I get to engage with.
Im also Familiar and experienced in the Platforms listed below :
Opera , Royal Service Manager, Kipsu , LaunchQ, OTC , Excel , Word , Salesforce.
I can work independently & reliably with ease. Im a quick and flexible learner.