Gurgaon, India, India
Lead Business Analyst
0 Feedback
Local Time - 01:08 PM
About Me
Digital Marketing Certified Associate - Online Marketing Certified Professional
American Express - 5 years and 7 months
Lead Business Analyst, Global Control and Regulatory Assurance -
Worked as a tester conducting call assessments thereby ensuring everyday contact operations are conducted in compliance with regulatory and legal requirements and company policies.
Voice Hiring Specialist -
Was responsible for Selecting Premium Voice Talent for various segments/businesses within American Express
Dynamic Hiring Trainer -
Was responsible for training New Hire Dynamic Batches
Master Fraud Analyst -
Responsible for making pro-active attempts to identify fraudulent charges via inbound and outbound calls enhancing the Customer Experience and minimising loss to American Express
Dell International Services - 1 year and 10 months
Transition Queue Lead -
Supporting and Managing On-the-job training queue. Transitioning trained agents to fully productive agents for technical support.
My Expertise
Explore & Appreciate my Work
Guncha Sharma has not added any portfolio
My Project History & Feedbacks
My Endorsements
Guncha Sharma hasn't been endorsed yet
My Education
Work Experience
Certifications
$6/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
Member since
My Articles
No Articles Posted
Top Freelancers by city
Copyright © 2024 | Truelancer.com