Lagos, Nigeria
Virtual assistant, Data Entry, Customer Support
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Local Time - 06:40 AM
About Me
I’ve always enjoyed working with people and supporting them when they needed a helping hand. I worked as a virtual assistant where I assist clients with scheduling and planning, Achieved a 15% reduction in errors and increased overall professionalism in client communications by improving content accuracy through proofreading and editing process.
Before this position, while working in a customer facing environment, I was tasked with the responsibility of communicating with clients while adhering to standards to secure timely payments. I ensured a positive relationship with customers while fostering brand loyalty. During my few years with them I employed techniques which increased retention and improved customer experience. Handled and resolved customer complaints with empathy and professionalism
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$10/hr
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