About Me
For 12 years, I worked in the BPO industry, where I was responsible for managing customer service. During my time in this role, I developed a broad range of skills, including effective communication, problem solving, and conflict resolution. My duties involved handling customer inquiries, complaints, and follow up requests through phone, email, and chat platforms. I also ensured that customer concerns were promptly addressed and resolved to their satisfaction. My experience in the BPO industry has taught me the value of patience, empathy, and attention to detail when dealing with customers.
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$7/hr
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