Gokul Kumaragurubaran
Dindigul, India
IT Service Desk Analyst | Technical Support | Incident & Access Manage
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Local Time - 01:41 AM
About Me
I’m an experienced IT Service Desk Analyst with hands on expertise in troubleshooting, ticketing tools ServiceNow, Jira, user access management IAM/UAM, and remote desktop support.
I provide fast and reliable technical assistance for hardware, software, and network related issues with a focus on customer satisfaction and SLA compliance.
I have worked in international support environments and can handle both chat and voice based support with professional communication.
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$7/hr
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