Uyo, Nigeria
Virtual Assistance / Customer Service Support / Lead Generation
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About Me
I am a self motivated, highly skilled and dedicated Virtual Assistant with excellent skills and a successful experience of three years. I have vast knowledge ranging from social media management, email account management, administrative support and lead generation.
I provide excellent Customer Support and IT Support Services ensuring maximum empathy throughout all support procedures.
I developed skills in analyzing and troubleshooting technical issues, as I support customers using advanced techniques to resolve issues. I specialize in Email, Phone and Chat support and I am conversant with the use of the following applications: Google Drive, Excel, Google Calendar, Google form, and Dropbox for controlling and sharing knowledge.
I have experience using communication tools such as Slack, Teams, Zendesk, Trello, Zapier, ClickUp, Asana, Monday.com and can easily adapt to new technology needed for the job.
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