Zamboanga, Philippines
Customer Representative/ Customer Support
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Local Time - 05:44 PM
About Me
In my role as a Community Representative for NBA Top Shot/Dapper Labs, I successfully managed a large and diverse community of collectors 200k members, demonstrating my ability to engage and build rapport with users effectively. Additionally, I oversaw various NFT projects and servers on Discord, where I honed my skills in communication, problem solving, and customer service. Whether it was handling inquiries on Discord, providing support via email, or managing social media updates on platforms like Twitter and Reddit, I consistently ensured a positive user experience and addressed issues promptly.
As a Support and Community Associate on DripShop I handled being the first point of contact for the company via email ticketing systems, I also collaborated closely with the Marketing department, facilitating communication between the company and consumers while assisting with various marketing initiatives. My adaptability and willingness to take on new challenges have enabled me to thriv
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$18/hr
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