Gerri Rica

Experienced administrator with over 5 years of diverse administrative skills and a proven ability to multitask across various departments. I am a hardworking, energetic professional with a positive attitude and a proactive approach. Adept at working under pressure and collaborating effectively within a team, I have a successful track record of fielding phone calls, providing information to clients, and acting as a liaison between departments.

With 8+ years in customer service, particularly in the hospitality and food & beverage industry, I am dedicated to ensuring customer satisfaction. As a dedicated food and beverage trainer, I focus on developing learners qualities and enhancing their understanding to meet organizational needs. I employ creative learning methods to make the training enjoyable and effective, inspiring and motivating colleagues to achieve their goals.

I am a self learner who is eager to expand my knowledge for both career advancement and personal development