Makati City, Philippines
Customer Service Representative/ Quality Assurance Representative
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Local Time - 02:34 AM
About Me
I have over 6 years of professional
experience as a Customer Service Representative. I experienced dealing with
different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. I’ve demonstrated success in responding to customer’s telephone, email and chat queries in an accurate and timely manner. Not just that, I always make sure that I addressed all the customer’s concern without lacking empathy. I’m confident that my exceptional oral and written communication skills matched with great customer service will
make me an asset to your company.
As a Quality Assurance Representative for a year, I’m confident in my ability to make anything I put my mind to a success. I work quickly and confident because I love what I do, I’m extremely
motivated and a great manager of time. I learn quickly and I am trainable. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork. I am happy when I
finished my task.
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$7/hr
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