About Me
I am a dedicated and results driven Business Analyst and Functional Consultant with around 5 years of experience in delivering impactful digital transformation solutions. My expertise lies in requirement gathering, stakeholder engagement, process mapping, documentation, and translating business needs into functional and technical solutions across platforms like ServiceNow, among others.
Throughout my career, I have successfully led and supported end to end project lifecycles—from conducting workshops and requirement analysis to preparing detailed functional documentation, user stories, process flows, and driving UAT and production readiness. I’ve worked across multiple modules and domains, including ITSM, HRSD, GRC, and CSM, and have hands on experience with ServiceNow integrations, domain separation, and custom module implementations.My ability to bridge the gap between business and technical teams ensures the delivery of scalable, user friendly solutions
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$11/hr
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