About Me
• ITIL 4 MALC Certified
• IT Service Management ITSM based on ITIL best practices.
• ITIL V3 Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
• Organizational Maturity and Transformation
• Business Based Macro Level Capacity Planning
• Business Impact Assessment and Business Resumption/Disaster Recovery
• Enterprise Infrastructure Architecture and Distributed Systems Management, Application Design Reviews, Storage and Data Modeling and Migration, Operations Review and Managed Care Services
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