Gaurav
Noida, India
VA | Transcriber | Content Writer | Gen & Agentic AI | Data Specialist
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Local Time - 07:40 PM
About Me
Hey, Im Gaurav, a dedicated freelancer and Experienced Tech Support, Sales, and Collections Specialist with 4+ years in American IT, Telecom, and collections—delivering top‑tier customer solutions across high‑volume sectors with reliability and precision.
Ive collaborated with global leaders like T‑Mobile and Verizon Wireless at Nuance Telecom, iEnergizer India PVT LTD, Accenture India, and Astra Global Noida, providing expert tech support, resolving billing disputes, connectivity issues, data adds, network latch‑ons, device setups, and service inquiries while consistently meeting strong CSAT, TAT, and KPI targets using tools like Agentinc AI and Gen AI. I’m also skilled in voice, email, chat support, back‑office ops, 48 WPM typing 98% accuracy, MS Excel, Google Sheets, CRM, data entry, and multitasking. Quick learner, detail‑oriented, and deadline‑driven.
I’m ready to help with VA, customer support, sales outreach, data work, or admin tasks.
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$5/hr
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