Mumbai, India
Project & Operation Manager with 14.5 Years Exp., PMP & PMI- ACP Cert.
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About Me
- Experienced Project & Operations Manager with a strong record of achieving and improving organizational KPIs/ Goals
- PMP, Prince 2, Agile, Lean Six Sigma Green Belt Certified Professional with varied experience of 14+ years
- An effective leader with excellent communication, negotiation & relationship building skills.
- Successfully delivered critical projects in GIS, Location and Commerce, Infrastructure, Technology, Digital Marketing and E-Commerce domain.
- Worked on projects with high complexity, size, and scope and have the ability to manage the risks involved with the project.
- As Operation Manager ensured adherence to 100% request SLA & launch SLA.
- Highly skilled in maintaining & administering effective Quality Management System.
- Ensured adherence to quality standards by providing daily quality oversight for all quality activities.
- Attained business process improvement by streamlining and reengineering the current processes.
- Played a key role as IndividualContributor
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