
About Me
Experienced Customer Service Professional and Quality Assurance Supervisor with a strong background in leading teams and improving service quality. Skilled in coaching and mentoring employees to achieve high QA scores and meet customer service standards. Adept at measuring productivity and effectiveness, and aligning operations with global standards. Accomplished in driving improvements in performance and service quality through one on one coaching sessions. Recognized as a Quality Assurance champion for delivering exceptional service. Looking to leverage my leadership and management skills in a new role. Committed to continuous learning and development, with a focus on achieving organizational goals.
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$20/hr
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