Davao city, Philippines
Bachelor of Secondary Education Major in Mathematics 3rd year level.
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About Me
Hi! I am Freon B. Polido, 25 years old Bachelor of Secondary major in marhematics. I have 2 years experience in sales and billing services. I spent a year in AT&T Loyalty department dealing with customers request for cancellation of their internet connections and the likes. However my role as an agent doesnt stop there, it is my main duty to save a line and offer much better plan prior to the customers issue and since I am from loyalty department I am as well expected to fix any issue even if it is all about technical concerns. I rendered another year of my experienced in xfinity where I am assigned in billing department. I am as well required to address customers issue mostly about their internet account statement. Explain to them what are the charges and credits all about. Apart from that do some thechnical process if necessary. Additionally in this department since it was dealing with customers bill I am expected to offer much better plan with low monthly charges.
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