, India
IT Analyst
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Local Time - 03:33 AM
About Me
A mission-focussed individual with 5.3 years of experience in Multi-National Companies including international BPO:-
Operations, Client/Customer Servicing, Business Development, Back-Office Operations, Liaison / Coordination as well as other allied operations.
Proficiency in devising innovative business development strategies, such as creating Business Analytics Report & Sales Performance Reports from excel, advance excel, macros and multiple sources, Customer Satisfaction Survey.
Successful in maintaining business relationship with key decision makers of target organisations for achieving the service norms and resolving critical issues.
Deftness in setting out standards for various operational areas to facilitate a high-quality customer experience, while adhering to the SLA.
Advance Excel:-
Complex Formulas, Pivot Table, Slicer, Chart & Graph, Complex Formula & Pivot based templates / Reports / Dashboards.
Power BI:-
Dashboard / Report Creation and Maintain it, Writing
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$3/hr
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