* I am a person with a versatile skill-set, a lot of integrity, hard-working, and a willingness to go the extra mile to satisfy a customer or a client.
* Experience in handling inbound and outbound calls for three years. I was promoted as a mentor on which I handled escalation and supervisor calls. I also handled training for new hires. Moreover, I was trained to do administration tasks such as listening to calls, sending reports using MS Word and MS excel, email and chat support for business to business account using Outlook.
* I was the Associate Editor-in-Chief during my college years on which I am capable of writing articles and editing staffs work.
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