Benin City, Nigeria
Virtual Assistant/ Customer Support Specialist
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Local Time - 04:44 PM
About Me
As a Virtual Assistant and Customer Support Specialist, I leverage an extensive toolkit to optimize workflow efficiency and client satisfaction.
Proficient in platforms such as ClickUp, Freshdesk, and Zendesk for streamlined ticket management and customer inquiries. Utilize Slack for seamless team communication and collaboration, while ChatGPT enhances customer interactions with personalized responses. Skilled in project management with Trello, CRM support with HubSpot, and asynchronous communication through Loom.
Experienced in managing live chat operations with Intercom and scheduling appointments with Calendly. Leverage LinkedIn for networking and client outreach, and automate tasks across platforms using Zapier.
Additionally, proficient in time tracking and productivity monitoring with Time Doctor. My proficiency with these tools ensures smooth operations and exceptional support delivery.
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$10/hr
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