Bacolod City, Philippines
Customer Service , Tech support, Quality Assurance Specialist
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Local Time - 10:35 PM
About Me
My name is Florence!
I have experience working in BPO for over 8 years. I was a technical support representative and has a knowledge in troubleshooting cable and internet service. I was promoted as a Quality Assurance Specialist and our task was to listen to a call and provide detailed feedback , monitor agents behavior and call handling. I am specialized in providing accurate evaluation.
I am well versed in the English language and can work well under pressure. I am highly responsible, positive, reliable individual and a great team player.
I look forward working with you and providing excellent customer service or quality evaluation and anything else you may need help with!
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