Jira administrator
Heredia, Costa Rica
Jira Administration/ BPM
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About Me
• Provide timely and accurate information for internal and external clients, including monthly financial reports, operating budgets, and ad hoc requests.
• Successfully led and implemented new processes in Finance, HR, IT and Facilities, increasing accuracy in the actual headcount report and reducing the time to generate the information.
• Generate dashboards and advanced filters in Jira to provide business leaders with meaningful information.
• Developed, implemented and maintained client’s satisfaction survey reports, which provides support to the management team by identifying threats and improvement areas and developing new strategies.
• Create complex JIRA workflows including, field configurations, screen schemes, permission schemes and notification schemes. Collaborate with managers across the company to customize JIRA for their specific requirements.
• Provide Jira administration and support for 500+ users.
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$90/hr
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