About Me
Proactive Support Specialist with experience in high pressure team environments. Adept at resolving issues to establish stable operations. Positive and upbeat dynamic and enthusiastic Customer Support Specialist with an extensive 9 year track record of engaging customers in dynamic, fast paced environments. with customer facing experience in retail and online support roles. Fluent in both English and Portuguese, with strong communication skills for calls, live chat and email interactions. Proven ability to troubleshoot and resolve account, billing, and transactional inquiries while delivering an exceptional customer experience. Proficient in identifying isolated customer experiences and escalating critical issues.
Well versed in utilizing written communication expertise to enhance customer satisfaction
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$10/hr
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