Felix Oyuga
Nairobi, Kenya
Customer Support Specialist /Customer Service Representative
Local Time - 01:01 AM
About Me
I am a self driven and highly competent individual with a desire to grow in service delivery. My analytical as well as numerical skills are adequate in assisting businesses in achieving their ultimate goals and ensuring customer satisfaction.
With skills on different customer service software, I have experience in handling chats, bookings, phone calls and live chat platforms such as Webitel, Salesforce, CORE, FIVE9, different CRM platforms and email.
Working under two American campaigns and one Australian campaign meant adequate customer service training. I currently work as customer service for a fintech company, and this has equipped me with experience in the domestic market as well.
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$16/hr
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