Felipe Moreno

Felipe Moreno
Quality Analyst | Back Office Specialist | Customer Service Expert

I am an experienced professional with a strong background in customer service, back office operations, and telecommunications. Over the years, I have developed expertise in streamlining processes, managing teams, and ensuring exceptional customer experiences. My technical acumen, combined with a results driven approach, has consistently delivered value in dynamic environments.

Certified in RPA V11 and with a degree in Cybersecurity, I bridge the gap between technical solutions and customer needs. I thrive in roles that require problem solving, adaptability, and collaboration, and I am passionate about leveraging technology to improve workflows and efficiency.

Whether managing support operations or optimizing network systems, I bring a proactive and customer focused mindset to every challenge. I am fluent in Portuguese and proficient in English, making me adept at communicating in multicultural settings.