I'm a communications professional with expertise in writing and customer services. I'm an experienced Customer Service professional having led phone support for Uber Driver Support as Team Lead. Presently, consulting at a BPO for CSR training for Western Union NAM
I've written articles and blogs on an array of subjects. I'm also a skilled scriptwriter and translator. I have worked with Geo and Express news locally and BBC WS in my capacity as a journalist. As a filmmaker, my clients have ranged from local NGOs to UNICEF, UNDP, UNHCR, FWO, UNOCHA along with federal and provincial ministries.
I have led the transition to digital media for many programs and legacy media outlets.
I continue to learn and improve myself. I've two certifications from SEMRush Academy:
Advanced Keyword Research
You can check out some of my freelance work at:
Youtube Channel: Masters Report
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